To delete your Uber account, you can follow these steps:
- Open the Uber app on your mobile device.
- Tap on the menu icon located in the top left corner of the screen. It usually looks like three horizontal lines.
- Scroll down and select “Settings” or “Account” from the menu options.
- Within the settings or account menu, look for an option like “Privacy Settings” or “Account Settings.”
- In the account settings, you should find an option to deactivate or delete your account. It might be labeled differently, such as “Delete Account,” “Deactivate Account,” or “Close Account.”
- Tap on the option to delete or deactivate your account and follow the prompts to confirm your decision.
- Uber may ask you to provide a reason for deleting your account. You can select an appropriate reason from the provided options or choose to skip this step.
- After confirming your decision, your Uber account should be deleted.
Keep in mind that once you delete your Uber account, you’ll lose access to your account history, trip information, and any Uber credits or promotions associated with that account. Additionally, if you have any active bookings or pending transactions, you’ll need to resolve those before deleting your account.
Delete your account on the web
To delete your Uber account via the web, you’ll need to access the Uber website through a web browser. Follow these steps:
Open your preferred web browser on your computer or mobile device.
- Go to the Uber website by typing “www.uber.com” into the address bar and hitting Enter.
- Log in to your Uber account using your username (email address) and password.
- Once logged in, navigate to your account settings. You can usually find this by clicking on your profile picture or name in the top right corner of the screen.
- Look for an option like “Privacy Settings,” “Account Settings,” or “Security Settings.”
- Within the account settings, you should find an option to deactivate or delete your account. It might be labeled differently, such as “Delete Account,” “Deactivate Account,” or “Close Account.”
- Click on the option to delete or deactivate your account.
- Follow the prompts to confirm your decision. Uber may ask for a reason for deleting your account; you can choose an appropriate reason from the provided options or skip this step.
- After confirming your decision, your Uber account will be deleted.
Just like with deleting your account through the app, keep in mind that once you delete your Uber account via the web, you will lose access to your account history, trip information, and any Uber credits or promotions associated with that account. Additionally, any active bookings or pending transactions will need to be resolved before deleting your account.
Can I make a new Uber account after deleting it?
Yes, you can create a new Uber account after deleting your previous one. Deleting your Uber account simply removes your information from their system, but it doesn’t prevent you from signing up for a new account in the future if you wish to use Uber services again.
To create a new Uber account:
- Download the Uber app on your mobile device or visit the Uber website.
- Sign up for a new account using a different email address and phone number than the ones associated with your previous account.
- Follow the prompts to complete the account creation process, including adding payment information and verifying your phone number.
- Once your new account is set up, you can start using Uber services again as usual.
How to Contact Uber Customer Service?
To contact Uber customer service, you can use the following methods:
- In-App Support: Open the Uber app on your mobile device, go to the menu, and select “Help.” From there, you can browse through common issues or use the search bar to find specific topics. If you can’t find a solution, you can choose to contact Uber support directly through the app.
- Uber Website: You can visit the Uber Help Center on their website. They have a range of topics and frequently asked questions that might address your issue. If you need further assistance, there’s usually an option to contact support through the website as well.
- Social Media: Uber has official social media accounts on platforms like Twitter and Facebook. You can try reaching out to them through direct messages or by commenting on their posts. They may be able to assist you or direct you to the appropriate support channel.
- Uber Greenlight Hubs: If you prefer in-person assistance, you can visit an Uber Greenlight Hub in your area. These hubs are physical locations where you can get help from Uber representatives. However, availability may vary depending on your location.
- Phone Support (If Available): Depending on your location and the nature of your issue, Uber may offer phone support. You can check the Help section of the app or website to see if this option is available to you.